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Inside Facebook


Facebook Files for Patent on Inferential Ad Targeting

Posted: 27 Oct 2010 05:25 PM PDT

Facebook has filed for an ad targeting patent that lets the company direct ads based on the tastes of a a user’s friends, on top of their own explicit interests.

It seems to be linked to a “Friends of Connections” targeting feature that the company launched last November, allowing marketers to reach friends of fans of their Pages or application users.

But it also covers other twists on the idea, including using a person’s browsing habits or actions on the social network to target ads. Although the patent document only appeared earlier this month, the company filed for it in April of last year.

Facebook argued in the filing that self-reported interests often leave out people who might fit within a targeted group for an advertiser. The idea would be to help marketers reach potential customers who haven’t shared enough information about themselves to feed Facebook’s ad targeting algorithms.

“An advertiser may miss out on members who have “incomplete” profiles–incomplete only in the sense that the profiles lack the information that the ad’s targeting criteria is testing. Thus, the advertiser’s reach is significantly reduced,” according to the patent application.

Facebook could get around this in a number of ways. For example, if a Facebook user is friends with members of a tightly-knit group of people who all happen to be alumni of a specific university, the company might be able to infer that the person will respond to ads targeted at the school.

It could also factor in the closeness of a user’s relationships with their friends. So if you have distant acquaintances that are all fans of Britney Spears, Facebook’s targeting algorithms might not rank your interest in the pop singer as highly.

A user’s friends could also help Facebook understand who is deeply interested in a topic. For example, a surfboard company who wants to find serious surfers could target users who say they’re interested in surfing and have five friends who are also interested in surfing.

The patent also covers other types of behavioral ad targeting. If a user tends to create many photo albums, a photo-sharing service might be able to reach out to them even if they do not mention they enjoy photography. Or if a user tends to click on video ads compared to plain text ones, Facebook could serve them more rich media advertisements.

Facebook Tries to Jumpstart Vietnam Despite Blockages

Posted: 27 Oct 2010 01:15 PM PDT

[Editor's Note: This article presents analysis from our Inside Facebook Gold research and data membership service, and includes references to the service's global data tracking Facebook's growth around the world. Visit Inside Facebook Gold to learn more.]

After years of leaving international markets to grow on their own organically, Facebook is trying to fill the missing pieces on the map.

One of the biggest countries remaining is Vietnam, with a total population of more than 85 million people, which is larger than the United Kingdom’s 61 million people.

Because access to the social network has been spotty, the country has languished at around 1.4 million users, according to our Global Monitor data. It has grown 40.7 percent from a year ago. But that’s still much slower than nearby countries like Thailand, which has quadrupled, or Malaysia, which has nearly tripled its users in the same time period.

Herdict, a project of Harvard University’s Berkman Center for Internet & Society, says that Facebook is inaccessible 70 percent of the time. While the Vietnamese government hasn’t come out and publicly said it is actively blocking the social network, sources familiar with the matter say that it is a policy issue.

Vietnam, in many ways, could be a fascinating testbed for Facebook’s eventual attempt at the Chinese market.

“Our theory is if we can show that we as a Western company can succeed in a place where no other country has and figure out the right partnerships, we could learn how to succeed in China on our terms,” chief executive Mark Zuckerberg said at Startup School in Palo Alto earlier this month.

A capitalist economy in all but name, Vietnam has had more than 20 years of market reforms and it normalized relations with the United States 15 years ago. It also has an extremely young population; more than 70 percent of the country was born after the Vietnam War, so the country has very receptive demographics for adoption of consumer Internet technologies.

Yet, like China, Vietnam still has an authoritarian government that is wary of Western Internet communications platforms.

The reality is that Facebook, even one year after we started reporting the access issues, doesn’t fully understand the nature and reasons for the intermittent blockages. In November of last year, technicians for the largest Internet service providers in the country told the Associated Press that they had been ordered to turn off access to the social network, while government officials declined to comment. (I lived in the country in 2006 and even then, Facebook would become inexplicably unreachable for hours at a time.)

To jumpstart the market, Facebook is hiring a Policy & Growth Manager in Vietnam on a 12-month contract to reach out to government regulators and represent the company’s interests in the market. Presumably, this would include explaining the value of the social network and how it doesn’t threaten the ruling government’s interests. The person who assumes the role would probably have to be incredibly well-connected on a personal level in Hanoi, the political capital in the north, and in Ho Chi Minh City, the country’s entrepreneurial and commercial hub in the south.

Facebook also faces a host of local competitors from ZingMe, which was founded a little over a year ago and attracts 5.6 million unique visitors in the country, YuMe, which has 2.9 million uniques, to Go.vn, a government-created alternative that launched in May and now attracts 1.1 million uniques. All of the sites launched after the closure of Yahoo360, which opened up a vacuum for a competitor to take its place as the most popular social networking destination there. To counter Facebook’s upcoming assault, the country’s current leader, ZingMe, is aggressively trying to adopt the social network’s platform strategy and attract developers.

But Facebook’s real hurdles may not be the local competitors. It may be in convincing local government officials that the social network and its power to propel information rapidly through groups of people, will not destabilize the ruling Communist party’s control of the country. And if Facebook can do that there, it can take its learnings to Vietnam’s 1 billion-plus neighbor north, China.

To read more, and view data on Facebook’s growth and demographics in over 160 countries around the world, please see Inside Facebook Gold.

Highlights This Week from the Inside Network Job Board: MetroGames, Playfish, Posit Science & More

Posted: 27 Oct 2010 12:05 PM PDT

Recently, we launched the Inside Network Job Board – dedicated to providing you with the best job opportunities in the Facebook Platform and social gaming ecosystem.

Here are this week's highlights from the Inside Network Job Board, including positions at MetroGames, Playfish, Posit Science, EA, and Storm8.

Listings on the Inside Network Job Board are distributed to readers of Inside Facebook and Inside Social Games through regular posts and widgets on the sites. That way, you can be sure that your open positions are being seen by the leading developers, product managers, marketers, designers, and executives in the Facebook Platform and social gaming industry today.

Facebook Expands Test of Spam Filter for Wall Posts to Pages

Posted: 27 Oct 2010 11:44 AM PDT

Facebook continues to test a spam filter for posts to the walls of Pages. Appearing as a separate wall tab which is only visible to admins, the filter automatically removes posts to the Page’s wall which are likely to be spam. These include those that link to spammy websites and requests for users to Like, install, or send a friend request to a specific Page, app, or profile. The feature has been in testing since September, but has recently been rolled out to more Page admins.

A major problem for Pages is that in order to allow open discussion and increase engagement, admins have to allow those who Like the Page to post to its wall. However, this gives spammers the opportunity to damage the perception of a Page by filling it with malicious or profiteering links or objectionable content. This can cause users to Unlike the Page or stop engaging in conversation there.

In a newly updated Help Center article about administering Pages, Facebook explains how it is combatting the problem:

Facebook is now helping Page admins ensure that the most valuable content posted by users on their Page wall is more visible to anyone viewing the Page. We are now offering automatic content filtering on Page walls that will ensure that posts soliciting spam are removed from public view as well as ensure that posts containing good content remain more visible.

Some Page admins now have a “Spam” tab on their Page’s wall, visible when an admin clicks “Options” in the top right corner of the wall. Along with the standard options to view only the Page’s post, only user posts, or both together, admins will be able to view a feed of all comments Facebook automatically filtered as spam. Admins can delete individual posts in the filter, or unmark them as spam, returning them to the user comments feed.

Not addressed in this new anti-spam feature are spam comments to a Page’s posts. Even the posts of Facebook’s own official Pages have their comment reels quickly filled with links to unrelated Pages which are trying to accumulate more Likes. For instance, a user posted a link to a spanish-language “I Hate Doing Homework On The Weekends” Page on Facebook’s Page’s latest post of a video which comforts victims of bullying. Some Pages select not to expand comments on stories in an attempt to obscure this spam, but there is no way to disable commenting on a Page’s posts or prevent comment spam without manually removing each spammy comment.

By creating better systems for fighting spam on Pages, Facebook can make them a safe place for brands. This encourages brands to make their Facebook Page a more prominent part of their web presence, leading to more brand advertising revenue for Facebook.

[Thanks to Eti Suruzon and GoRumors.com for the tips]

The 25 Most Liked Pages on Facebook, Fall 2010

Posted: 27 Oct 2010 11:00 AM PDT

The 25 most Liked Pages on Facebook are mostly for musicians, movies, television shows, games, sports and big brands. It’s not surprising that entertainment comprises almost the entire list, because entertainment generates lots of positive attention by nature.

What’s more surprising is that an older Facebook game, Zynga’s Texas Hold’Em Poker, has continued to lead the list — it also did the last time we wrote about the top 25, this past summer. Readers will note that many other familiar names also appear. Take a look below for more.

Our PageData tool, which counts the number of Likes added to a Page each day, shows the 25 most popular Pages range from 12.1 million to 25.5 million fans. That’s up from our previous post, which showed a range of 4.68 million to 19.4 million. The growth is likely due to Facebook’s overall surges, its efforts to promote Pages, and the increasingly active efforts of marketers on Facebook.

For marketers interested in how to grow their Pages and engage with fans, be sure to check out our Facebook Marketing Bible. And without further ado:

The Top 25 Facebook Pages

1. Texas Hold'em Poker25,556,954


2. Facebook – 23,617,053

3. Michael Jackson - 22,424,494


4. Lady Gaga - 21,329,592


5. Family Guy - 19,898,829


6. Eminem - 17,927,089


7. YouTube - 17,851,856


8. Vin Diesel - 17,476,665


9. The Twilight Saga - 16,351,385


10. Starbucks - 16,094,792


11. Megan Fox - 15,985,737


12. South Park - 15,805,546


13. House - 15,635,112


14. Linkin Park - 15,416,063


15. Coca-Cola15,239,135


16. Barack Obama - 15,188,088


17. Mafia Wars - 14,365,947



18. Lil Wayne - 14,286,610



19. Justin Bieber – 14,096,502


20. Cristiano Ronaldo – 13,717,437



21. Bob Marley – 13,119,885


22. Dr. House – 12,759,255


23. Taylor Swift - 12,540,359


24. Rihanna – 12,471,742


25. Oreo – 12,193,790


It’s interesting to note that many of the Pages from our post during the summer reappear on this list. Big brands appear to have cemented their lead through a combination of growing early, and consistent marketing.

They include: Facebook, YouTube, Starbucks, Coca-Cola and Oreo. Zynga’s Texas Hold’em Poker and Mafia Wars were the only two games on the list.

President Barack Obama remains the only politician on the list.

Musicians made up about a third of the list — nine Pages belonged to musicians or groups — and then there were TV and movies.

“Family Guy,” “The Twilight Saga,” “South Park,” “House” and “Dr. House” were all popular and frequently appear on our Top 20 Pages posts, which show those with the most weekly gains. There are movie stars’ Pages making the list, notably Vin Diesel and Megan Fox, as well as super stars, like Portuguese football (soccer) star Cristiano Ronaldo.

To learn more about growing your brand’s audience and engagement through Facebook Pages, check out the Facebook Marketing Bible, our comprehensive guide to marketing your brand on Facebook.

Now Available: The Facebook Marketing Bible November 2010 Edition

Posted: 27 Oct 2010 09:12 AM PDT

Facebook Marketing Bible

The November 2010 edition of the Facebook Marketing Bible: The Comprehensive Guide to Market Your Brand, Company, Product, or Service Inside Facebook is now available!

The Facebook Marketing Bible has enabled thousands of marketers, social application developers, publishers, and entrepreneurs to navigate and get the most out of the increasingly sophisticated marketing opportunities on Facebook.

The web edition of the Facebook Marketing Bible is comprised of detailed resource pages, comprehensive how-to guides, and case studies analyzing today’s most successful marketing and advertising campaigns on Facebook.

In addition, Inside Network is pleased to announce that through November 30th all customers who purchase the Facebook Marketing Bible will also receive a free $25 Facebook Ads advertising credit, courtesy of Facebook (see terms).

Now that Facebook has crossed the 500 million active user mark, there’s never been a better time to reach your target audience through marketing on Facebook.

The November 2010 edition includes updates on the following topics:

  • Facebook Places, the company's recently launched location-based feature that presents new marketing opportunities for businesses both on and offline.
  • Facebook Groups, a new way for users to connect and collaborate with others who share their interests and affiliations, and new ideas for marketing with Groups on Facebook.
  • Facebook Questions, and how this new user-facing feature can offer a new ‘no-cost’ marketing channel for brands, advertisers, and developers.
  • Facebook's Open Graph and Social Plugins, the features and code that brings "instant personalization" to your website off Facebook.
  • Facebook's latest advertising guidelines updates and what they mean for advertisers throughout the ecosystem.
  • Recent performance stats on Facebook’s Open Graph and social plugins, and a look at the influence of the Like button and social plugins on site traffic and engagement.
  • Plus, comprehensive walk-throughs of Facebook’s tools for advertisers, web content publishers, and Page administrators.

Learn more about the November 2010 edition of the Facebook Marketing Bible at FacebookMarketingBible.com.


Table of Contents excerpted from the full November 2010 Edition

Building Your Brand through Facebook Pages

  • The Profile Page – A Walk-Through
  • Facebook Pages and Public Profiles
  • Strategy: 4 Reasons Why Marketers Should Choose Pages Over Groups
  • Strategy: How to Promote Your Page in 6 Steps
  • 10 Key SEO Strategies Every Facebook Page Owner Should Know
  • Vanity URLs for Facebook Pages
  • SMS Subscription Service for Pages
  • Adding Custom Modules to Your Page

Growing your Facebook Page Audience

  • The Basics of Status Updates for Pages
  • Increase Engagement and Insight through Status Tagging
  • How to Grow Your Page’s Audience through Page Invitations
  • How to Grow Your Page’s Audience through Fan Badges
  • Demographic Targeting for Status Updates
  • Updating Facebook Page Status Via Text
  • Receive Page Status Updates Via Text
  • How to Export Your Facebook Page Updates to Twitter
  • Facebook Learning from Twitter, Pages Getting Better
  • Branded Virtual Gifts on Facebook Pages for Viral Advertising

Designing Your Facebook Page

  • The Wall Tab for Making Pages Dynamic and Viral
  • How to Choose a Landing ‘Tab’ for your Facebook Page

Advanced Strategies for Facebook Pages

  • 8 Best Practices for Retailers on Facebook
  • Marketers Actively Bidding for Generic Facebook Pages
  • How Page Owners Can Restrict Content for Underage Users

Tools and Analytics for Pages

  • Facebook “Insights” Metrics Dashboard for Page Managers
  • Using Third Party Tools to Manage Your Facebook Page

Facebook Groups

  • Strategy: What About Spamming Existing Groups?
  • Quick Note on Groups and SEO
  • Facebook Groups for Brand Marketing

Facebook Events

  • Facebook Events – A Walk-Through
  • Facebook’s Events API
  • Quick Note on Events and SEO
  • Events from the Home Page

Facebook Questions and Places

  • Facebook Questions – A Walk-Through
  • How Marketers Can Get The Most Out Of Facebook Questions
  • How Marketers Can Use Facebook's New Location Features
  • Facebook Places – A Walk-Through
  • Facebook Places for Advertisers
  • Facebook Places for Brand Marketers
  • Facebook Places for Developers

Performance Advertising Fundamentals

  • Facebook Ads: Read Before You Get Started
  • Facebook Ads – A Walk-Through
  • The Facebook Ads Manager
  • Facebook Self-Serve Ad Types: Page Ads
  • Facebook Self-Serve Ad Types: Event Ads

Ads Targeting on Facebook

  • 10 Powerful Targeting Methods Facebook Ads Every Performance Advertiser Should Know
  • Friends of Connections Targeting
  • Facebook Ads: Language Targeting
  • 4 Connection Targeting Tests Every Advertiser Should Run
  • From Keyword Targeting to People Targeting: Understanding Performance Advertising with Facebook’s Tim Kendall
  • Time Scheduling

The Facebook Open Graph, and APIs for Web Publishers

  • Facebook Questions – A Walk-Through
  • How Marketers Can Get The Most Out Of Facebook Questions
  • Implementation Options: Like Button
  • Facebook CTO Bret Taylor Discusses the Open Graph
  • Facebook for Websites or Facebook “Connect”
Facebook Marketing Bible

Policies, Privacy, and Guidelines to Watch

  • Promotional/Sweepstakes Policies for Facebook Pages
  • The Future of Sharing on Facebook: A Hybrid Public/Private Model
  • Facebook’s Guidelines for Promoting Pages Outside Facebook

The Facebook Marketing Bible is available at FacebookMarketingBible.com

Phrases Returns, Badoo Arrives on This Week’s List of Fastest-Growing Facebook Apps by DAU

Posted: 27 Oct 2010 08:00 AM PDT

Phrases is back, following a brief period in which Facebook partially suspended service for the giant quiz and quote app. As you can see on our weekly AppData list of fastest-growing Facebook apps by daily active users, Phrases’ DAU plunged to almost zero before recovering to previous levels over the course of the past week.

Here’s the full list:

Top Gainers This Week
Name DAU Gain Gain,%
1. Original Phrases 7,225,715 +7,180,093 +15,738%
2. Original Windows Live Messenger 7,893,983 +1,116,519 +16%
3. Original Formspring 884,020 +344,668 +64%
4. Original The Autism Spectrum Quotient Test 343,134 +334,697 +3,967%
5. App_2_120563477996213_5785 Ravenwood Fair 261,694 +261,687 +3,738,386%
6. App_2_191593014043_2781 The Fortune Teller 645,520 +198,312 +44%
7. Original Are YOU Interested? 1,062,670 +185,091 +21%
8. Original Millionaire City 2,484,353 +171,260 +7%
9. App_2_129547877091100_7928 Crime City 413,817 +166,257 +67%
10. App_2_157785064239480_3718 恐龍王國 182,139 +163,702 +888%
11. App_2_181606049889_436 Social Fun 187,040 +163,324 +689%
12. App_2_107433747809_4549 Meet new people at Badoo, flirt, chat, date! 308,971 +146,003 +90%
13. App_2_116318625062183_2941 SmileyCentral 416,502 +114,761 +38%
14. App_2_141437422542260_5503 CSI: Crime City 119,878 +113,667 +1,830%
15. Original FrontierVille 7,441,658 +105,959 +1%
16. Original TripAdvisor – Cities I’ve Visited™ 515,962 +85,347 +20%
17. Original لعبة الحقيقة 102,169 +78,446 +331%
18. Original Bejeweled Blitz 4,532,769 +77,305 +2%
19. App_2_45706744835_5418 World War 213,876 +73,875 +53%
20. Original My Empire 437,680 +73,426 +20%

Windows Live Messenger has been going gangbusters recently, adding around 15 percent a week to its previous DAU count. As we’ve pointed out before, Messenger’s growth is really a story of Facebook’s international reach, with existing Messenger users choosing to integrate the two services in ever-greater numbers.

Formspring, a question-and-answer app mainly used by teenagers is doing quite well, as it has on the web. Below it, The Autism Spectrum Quotient Test appears to be a version of a real psychological profiling test, unlike most of the fluffy quizzes usually seen on Facebook.

Ravenwood Fair is the hot new game on Facebook, featuring cute animals in a scary forest; it has grown massively over the past week. Developer LOLapps recently became famous for the wrong reasons when Facebook briefly suspended all of its apps (more publicly than with Phrases) but it’s recovering well now.

Finally, Meet new people at Badoo, flirt, chat, date! is worth some notice, if only because it’s yet another Hot or Not-style dating app finding huge success on Facebook — just a few places below Are YOU Interested?, which has had its own success with the same model. The two look a bit different, but are functionally similar enough that they’ll have to fight over users.