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Inside Facebook

Inside Facebook


Facebook roundup: lobbying, engineering, Power.com, Credits, Oscars, more

Posted: 24 Feb 2012 06:00 PM PST

Facebook loses lobbyists – Politico reported this week that three contract lobbying firms working for Facebook pulled their services after content providers who were also clients raised concerns. The story implies that Internet providers and content creators are at odds, noting that Facebook increased its lobbying expenses 285 percent from 2010 to 2011. [Image via Facebook]

Facebook engineers now designing hardware – As part of its Open Compute Project, Facebook staff has begun to design its own storage hardware, according to a report from Wired.

Facebook wins Power.com court fight – Facebook finally won its case against Power.com, a now-defunct website that used to aggregate data from social networks. The lawsuit began in 2009.

Facebook used to serve legal claims in UK – Facebook may now be used as a platform with which to serve legal claims in the United Kingdom. A judge in a court case recently allowed Facebook to be used in a commercial case where one of the parties was difficult to locate.

Study: users managing privacy controls better – The Pew Internet and American Life Project released a study this week that found that users of online services are becoming more active at controlling their privacy.

Crowdtilt launches funding platformCrowdtilt publicly launched its group fundraising platform this week. The site uses social media platforms like Facebook to allow groups of people to raise money for anything from art projects to vacations.

Miloyni releases Credits whitepaper – Miloyni has written a report called "Facebook Credits 2012: A Merchant's Perspective" examining the benefits and drawbacks of Facebook Credits.

Oscar buzz on FacebookBanyan Branch put together an infographic with buzz for Oscar nominees ahead of the ceremony this weekend.

Platform update: Open Graph submissions, app reporting flow

Posted: 24 Feb 2012 02:41 PM PST

Facebook says it has responded to 90 percent of the thousands of Open Graph submissions it received, and the company is on track to complete the review process in the next few weeks, according to a blog post.

The social network also improved its app reporting flow to allow developers to get direct feedback from users. Previously, some users were reporting bugs to Facebook rather than reaching developers who could address issues more quickly. Now when a users selects "Report/Contact this App" from the bottom of a canvas page or "Report App" from the auth dialog, they will see more specific options for different issues they might want to report. (See below.) Some of these reports will be routed to Facebook; others will go directly to a developer's help center or email address.

For more details on changes to Facebook's APIs and bug activity, see the company's developer blog.

Facebook highlights ability to drive traffic to third-party mobile apps

Posted: 24 Feb 2012 01:30 PM PST

Facebook shared some new statistics today about the growth some mobile apps have seen since integrating with the social network's platform.

In the past month the company has been building a case that it can help drive traffic and engagement to apps and websites off-Facebook. For years many developers felt they had to build on Facebook's site rather than their own to achieve scale. The social network seems to now be urging developers to create experiences wherever they want — third-party sites, iOS, Android — as long as they incorporate Facebook's social capabilities. This strategy could improve the perception of the company among developers and investors.

Today Head of Mobile Developer Relations James Pearce wrote a blog post about how BranchOut, Diamond Dash, Foodspotting, The Washington Post Social Reader and Yahoo apps have grown as the result of mobile Facebook integrations like single sign-on and Open Graph.

Professional networking web app BranchOut, now has more than 350,000 visitors from Facebook mobile every day, a 20x increase since the start of the year. According to our own AppData tracking service, the BranchOut app has about five times as many total monthly active users than it did before integrating Open Graph in January, and is growing at a much faster rate than it had been.

Diamond Dash, a native iOS game, gets more than 1.9 million monthly visitors to its mobile app from Facebook. This is three times as much as they saw before implementing Facebook single sign-on. Foodspotting, a native mobile app that lets people recommend and discover food dishes, experienced a 3x increase in visits and activities shared on Facebook with single sign-on and Open Graph. Daily and monthly active users are up again this month after a period of decline and stagnation last year, according to AppData.

The Washington Post Social Reader, which has a canvas app, mobile web app and native mobile apps, receives more than 10 million visitors from Facebook every month.The company says this is five times higher than its projected target. The Washington Post has the second most popular Open Graph news application, as we covered Monday. First is Yahoo, which Facebook says gets 1.6 million mobile web visitors a day from the social network.

Fan Appz launches Social Database

Posted: 24 Feb 2012 10:19 AM PST

Social media marketing platform Fan Appz announced a feature this week to help companies gather information about their fans that can then be applied to other marketing efforts.

With the new Social Database, marketers can begin to create individual customer profiles as users interact with Fan Appz applications. For example, a retailer might use the sweepstakes app to give away a prize on Facebook and then later use the poll app to drive additional engagement. Instead of those being isolated efforts that result in unclear business value, now the company can associate users' contact info with their preferences, and run a more personalized email marketing campaign.

Fan Appz Founder and CEO Jon Siegal, who previously worked in the CRM space, says this function is about understanding fans and followers in order to provide a better experience for them and ultimately achieve business goals. He makes the comparison to a waiter who knows your name and what you like to eat.

"It's about how well you know somebody. When you know their preferences, you do a much better job," he says.

Siegal says the vision for his company is to apply CRM to social media, and Social Database is a key piece of that. Facebook quiz and coupon apps were just a start to get businesses up to this point. For many companies, 2009 and 2010 were about establishing a presence on Facebook and building a following, Siegal says. Last year was focused on the abstract goal of "engagement." But the point of marketing is to drive sales of products or services.

"Social Database helps complete that last important piece." Siegal says.

This seems to be a logical progression for the industry, and we expect other social media marketing platforms to add similar functionality in the near future. We've already seen Shoutlet launch Social Profiles this month. Ultimately these systems will enable more companies to serve consumers with a level attention and personalization that wasn't previously possible on such a large scale.

Fan Appz also made several updates to its suite of applications, including new:

  • Publisher apps
  • Customizable designs and ways to share using engagement apps
  • Sweepstakes engine and refer-a-friend feature for promotion apps
  • Data analytics capabilities for publisher, engagement, promotions and white label apps
  • More secure admin panel from which to manage several social media pages at once

Tabs, Lucky Cruise, RaceTown, video, greetings, more on this week’s top 20 emerging Facebook apps by MAU

Posted: 24 Feb 2012 08:45 AM PST

Tabs were a big part of our list of emerging Facebook applications by monthly active users this week. Games, greetings, friend and video apps were also popular.

The apps grew from between 120,000 and 430,000 MAU, based on AppData, our data tracking service covering traffic growth for apps on Facebook. We define emerging applications as those that ended with between 100,000 and 1 million MAU in the past week.

Top Gainers This Week

Name MAU Gain Gain,%
1.   Woobox Custom Tab | Arrow #3 980,000 +430,000 + 78%
2.   Lucky Cruise 980,000 +290,000 + 42%
3.   Hoop De Loop Saga 920,000 +270,000 + 42%
4.   MyVideo 290,000 +220,000 + 314%
5.   Static HTML… [Ninth Tab] 970,000 +190,000 + 24%
6.   Tab Builder: Badge 1,000,000 +190,000 + 23%
7.   Tab Builder: Music 430,000 +180,000 + 72%
8.   Tower Blocks 1,000,000 +180,000 + 22%
9.   Parking Mania 850,000 +170,000 + 25%
10.   @Hearts 920,000 +160,000 + 21%
11.   RaceTown 320,000 +160,000 + 100%
12.   21 Preguntas 770,000 +150,000 + 24%
13.   Tab Builder: Basic White 1,000,000 +150,000 + 18%
14.   Lucky Slots – Free Slot Machines 630,000 +140,000 + 29%
15.   Smeet 900,000 +140,000 + 18%
16.   Super Mario Classic 820,000 +140,000 + 21%
17.   FBML Tab Maker 600,000 +130,000 + 28%
18.   Greetings 510,000 +130,000 + 34%
19.   Best Friends 170,000 +120,000 + 240%
20.   Greetings 500,000 +120,000 + 32%

Woobox Custom Tab | Arrow #3 topped our list of apps this week; other tab apps included HTML, badge and music apps. Games on the list included Lucky CruiseHoop De Loop Saga, RaceTown, Lucky Slots – Free Slot Machines and Super Mario Classic.

All data in this post comes from our traffic tracking service, AppData. Stay tuned next week for our look at the top weekly gainers by monthly active users on Monday, the top weekly gainers by daily active users on Wednesday, and the top emerging apps on Friday.


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AllFacebook (Daily) Feed - 2/24/2012

Daily AllFacebook Feed - Friday, February 24, 2012

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Inside Facebook

Inside Facebook


Cover photos roll out to more groups

Posted: 23 Feb 2012 04:11 PM PST

Many Facebook groups got an update Wednesday night that displays members’ profile pictures in the header and allows admins to add a cover photo like they can on Timeline.

When we first saw this feature three weeks ago, the top panel included smaller thumbnail images of several more group members. Now, only up to eight members are featured at a time. The order seems to be based on which members were most recently active on the page. Clicking on a thumbnail leads to the person’s profile.

Group admins can decide to add a cover photo instead of showing members’ pictures. The maximum size allowed appears to be 800 pixels wide by 200 pixels high — smaller than Timeline cover photos. Cover photos can be changed by hovering over the top right corner of the group page, which might not be intuitive for some users. There is no prompt in the group creation flow or in the ‘Edit Group’ dashboard. And unlike with Timeline, group cover photos do not show in the mobile version of Facebook.

We expect the social network to announce Timeline-like features for fan pages at the end of the month.

Facebook allows advertisers to target broad categories, precise interests simultaneously

Posted: 23 Feb 2012 02:28 PM PST

Advertisers can now target Facebook users by broad category and precise interests at the same time using the Power Editor tool, according to a company spokesperson. We've also learned this is available to Ads API partners.

In the traditional self-serve ad dashboard, advertisers have to choose whether to target broad categories or switch to precise interest targeting. With the Ads API or Power Editor, an advertiser can now, for example, select the broad category "expecting parents" and then narrow down that category by targeting precise interests like The Food Network. Previously advertisers could only target one or the other.

This function is currently exclusive to Power Editor users and Ads API partners. Power Editor works with spreadsheet applications like Excel to make ad creation and optimization more efficient. Advertisers working with Facebook account managers can request access to the application. (See the new targeting UI below.)

The social network introduced the option of broad category targeting in April 2011. Since then it has expanded the options available, including the ability to target Hispanics, people who have recently moved, expecting parents, iPhone users and other valuable categories. Simultaneously targeting broad categories and precise interests could be very useful for small business owners and niche marketers. However, Facebook hasn't indicated if or when it will make this feature available to all advertisers.

Image credit No. 1: Hussein Fazal, AdParlor CEO.

Image credit No. 2 and hat tip to Aim Clear Blog, which first reported the Power Editor change.

Facebook acquires talent behind brand marketer Momentus Media

Posted: 23 Feb 2012 12:00 PM PST

Facebook “acq-hired” a co-founder of viral brand marketing agency Momentus Media, which was behind campaigns for Levi’s, LMFAO and Taio Cruz. Chris Turitzin will be joining the Facebook growth, engagement and mobile team while Momentus itself continues on under co-founder Carina Koo.

The social network approached Momentus Media a few months ago, potentially looking to acquire the entire company, according to sources familiar with the matter. A blog post on the company’s site explains that Koo wanted to continue applying independent thinking to Facebook while Turitzin plans to work directly for the platform. Terms of the deal were not disclosed.

Momentus Media’s expertise lies in producing lightweight applications on Facebook that tap into consumers’ emotional ties to causes or brands. The company grew out of the Facebook’s original fbFund, which was backed by Accel Partners and Founders Fund and run by super-angel Dave McClure.

Turitzin and Koo originally worked on a music sharing idea called FriendRadio, but then changed directions to focus on viral brand marketing. They later devised a campaign for The Black Eyed Peas to create 8-bit versions of people’s profiles (pictured), which grew to 4 million monthly active users at its peak, to promote the band's The Beginning album on Facebook. Other apps from the company include Like-matching campaigns (which awards $1 dollar to charity for every Like a cause’s page gets). Momentus Media says its apps have seen more than 100 million installs as a result of its campaigns.

Sociable Labs introduces ‘frictionless sharing’ Open Graph apps for e-commerce sites

Posted: 23 Feb 2012 10:47 AM PST

Social commerce app provider Sociable Labs released a new suite of applications this week that allows online retailers to integrate Facebook Open Graph with their sites.

The EverShare app suite creates "frictionless sharing" for e-commerce sites so user activity automatically publishes to Facebook's Ticker and Timeline. By licensing Sociable Labs' software, businesses don't have to build their own custom apps.

Retailers can add the EverShare activity stream to personalize customers' experiences by displaying how friends have interacted with the site. Users can also set up activity alerts to get Facebook notifications when friends take action on the site. There is also a gallery feature that aggregates trending items in a Pinterest-style display.

We like that the apps give users clear understanding and control over how their activity is shared. The apps include a straightforward button to switch between sharing and private mode. There's even a prompt to disconnect the app completely. These controls are important to generate trust among users. As more websites, especially e-commerce sites, integrate Open Graph, they should follow the example of EverShare and the news apps we've previously covered to maintain user privacy and promote more sharing in the long run.

Adding social applications to third-party sites could be the direction many retailers begin to take instead of creating page tab versions of their online stores. In cases where businesses already have successful e-commerce sites, it makes sense to integrate Facebook there rather than trying to port the store to another platform.

Facebook career postings: mobile, engineering, client partners, more

Posted: 23 Feb 2012 10:00 AM PST

Facebook posted a few mobile, communications, engineering, client partner and account management positions on its Careers page this week. A variety of jobs were also posted on the company’s LinkedIn feed.

Posts added this week on Facebook's Careers Page:

  • Manager, Corporate Communications (Toronto)
  • Manager, Data Warehouse Operations
  • Manager, Facebook Developer Efficiency
  • Mobile FP&A, Manager
  • Developer Advocate, Mobile
  • Software Engineer
  • Media Solutions (Sao Paulo)
  • Manager, Platform Partnerships – Japan (Tokyo)
  • Partner Engineer- Marketing Solutions
  • EMEA Sales Manager, Gaming
  • Manager, Data Warehouse Operations
  • Manager, API Marketing Dublin
  • Head of In-Market Strategy and Business Development (Toronto)
  • Manager, Data Warehouse Operations
  • Manager, Sales & Account Management – Global Marketing Solutions (Buenos Aires)
  • Principal, Global Marketing Solutions
  • Principal, Global Marketing Solutions (Tokyo)
  • Multimedia Designer
  • Associate, Payment Operations
  • University Intern, Front End Engineer
  • University Intern, Product Design
  • University, Product Design
  • HR Generalist
  • Technical Recruiter – Contract (Australia)
  • Technical Recruiter – Contract (Hyderabad)
  • Technical Recruiter – Contract (Singapore)
  • Sr. Linux Systems Engineer
  • Business Operations Associate
  • Manager, Custom Market Insights (Singapore)
  • Senior Analyst, Custom Market Insights (Dublin)
  • Head of Policy, Turkey (London)
  • Account Manager Poland
  • Account Manager, Czech (Dublin)
  • Account Manager, Swedish (Dublin)
  • Strategy & Platform Associate (Toronto)
  • Client Partner, Auto (Los Angeles)
  • Client Partner, CPG (New York)
  • Client Partner, Finance (Chicago)
  • Client Partner, Finance (New York)
  • Client Partner, Mobile (Chicago)
  • Client Partner, Mobile (New York)
  • Client Partner, QSR (Atlanta, Dallas or Chicago)
  • Client Partner, Retail (Menlo Park or Seattle)
  • Client Partner, Retail (New York)
  • Client Partner, Technology
  • Client Partner, Technology/Social Commerce (Los Angeles)

Jobs posted by Facebook on LinkedIn:

Who else is hiring? The Inside Network Job Board presents a survey of current openings at leading companies in the industry.

Facebook hires and departures: engineering, D.C., mobile, more

Posted: 23 Feb 2012 09:30 AM PST

Facebook’s Careers page notes that a position in Washington, D.C. was removed this week, as well as some mobile and engineering positions. According to Facebook’s LinkedIn feed, a few engineers and other staff were brought on recently.

New hires per LinkedIn:

  • Dmitry Soshnikov, Software Engineer – former Erlang/JavaScript programmer at Unison Technologies.
  • Divij Rajkumar, Hardware Test Engineer – formerly worked at the electrical engineering co-op at Conspec Controls Inc.
  • Michelle Fang, Fraud Specialist – former student.
  • Michael Ristvedt, Sales Representative – former social media manager at Full Swing Solutions.

Prior listings now removed from the Facebook Careers Page:

  • Legislative Assistant – Washington, D.C.
  • Manager, Network Engineering
  • Site Reliability Operations Lead
  • Engineer, Developer Relations, Mobile
  • Site Reliability Operations Lead
  • CRO Manager
  • Partner Engineer (Singapore)
  • Compensation Consultant
  • Head of Travel, Global Vertical Marketing
  • Creative Strategist – LA
  • Platform Marketing Events Operations Manager
  • Manager, Global Speaker Programming
  • People Services Representative
  • Product Manager, Email
  • Product Manager, Growth/Engagement/Mobile
  • Product Manager, Insights and Measurement
  • Strategic Partner Development, Technology & Communications
  • Data Analyst
  • eCrime Analyst
  • Senior Analyst, Custom Market Insights (Dublin)
  • Engagement Analyst
  • Analyst, Product Analytics
  • Facilities Events Manager
  • Analyst, SMB Growth – German (Dublin)
  • Payroll Specialist
  • Executive Assistant (London)
  • Associate, Ad Operations (Singapore)
  • Client Partner (Amsterdam or Brussels)
  • Account Manager, DSO (India)

Who else is hiring? The Inside Network Job Board presents a survey of current openings at leading companies in the industry.


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