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The Facebook Marketing Bible October 2011 Edition Is Now Available

Posted: 05 Oct 2011 08:00 PM PDT

Facebook Marketing Bible

The October 2011 edition of the Facebook Marketing Bible: The Comprehensive Guide to Market Your Brand, Company, Product, or Service Inside Facebook is now available.

The Facebook Marketing Bible has enabled thousands of marketers, social application developers, publishers, and entrepreneurs to navigate and get the most out of the increasingly sophisticated marketing opportunities on Facebook.

The web edition of the Facebook Marketing Bible is comprised of detailed resource pages, comprehensive how-to guides, and case studies analyzing today’s most successful marketing and advertising campaigns on Facebook.

Now that Facebook is nearing the 800 million monthly active user mark, there’s never been a better time to reach your target audience through marketing on Facebook.

The October 2011 edition includes updated coverage of the following topics:

  • Minimizing Your Facebook Ad CPC Bid Prices by Avoiding Bid Competition. When running ads on Facebook, advertisers must consider more than just creative and targeting to achieve optimal performance at the lowest cost. This guide shows you how to get the most from your Facebook advertising budget.
  • How to Use Facebook Hidden Wall and Other Page Moderation Tools to Protect Brand Reputation. Highly engaging Pages can quickly blossom into a valuable community that will raise awareness of the brand through positive word-of-mouth. This is our guide to managing your brand’s reputation on Facebook using the “Hidden Wall” and other Page moderation tools.
  • Increasing Virality of your Page’s News Feed Posts Via the Share Button. Making the posts you publish stand out in the Facebook news feed is crucial to maximizing primary key performance metrics such as brand lift, clicks, impressions, Likes, comments, and reposts. This guide provides a walk-through how the View Shares link works, and provide strategies for how you can attain Shares and the benefits they bring for your business.
  • Improving Your Facebook Page With Customized Tab Applications. We present a detailed breakdown of ten examples of brands doing innovative work with customized tab apps, and highlight what your business can learn from these top campaigns.
  • Gaining Fans with new Facebook features, “Merge Duplicate Pages” and “Invite Friends” to Gain Fans. Facebook has released new features that marketers should know about. These guides detail how to engage your Page’s most dedicated fans while growing your overall fan base.
  • How to Manage Critics, “Trolls,” and Spammers on your Facebook Page. How does Facebook change the rules of community management, and how can brands turn critics into positive opportunities for dialogue? We look at real examples and provide a step-by-step guide for Page admins.
  • How to Sync Your Facebook Page Updates With Your Twitter Profile — and Why You Shouldn’t. How do Facebook and Twitter differ, and when is customization needed? This guide compares and contrasts the unique strengths of each platform and shows you how to get the most from both.
  • Commenting for Facebook marketers, a guide that shows you how to make the most out of public, and highly visible, conversations with your fans on Facebook.
  • Bringing the storefront to your Facebook Page, a breakdown of key features for storefront applications that bring sales transactions directly to your Page.
  • Our guide to the Facebook Send button that details Facebook’s latest addition to its social plugins.
  • Facebook applications versus offsite integrations and what works best for marketing your business or brand.
  • Our detailed style and strategy guide to Facebook’s Like button that helps you identify the right design for your off-Facebook content site.
  • An overview of Graph API meta tags and how they enable you to maximize the value of your implemented Like buttons.
  • Facebook Applications, Social Plugins, Connect and Instant Personalization – details on how to use the wide variety of options available for engaging Facebook users.
  • Updates to Facebook Questions, and how recent changes to this user-facing feature will affect your approach to brand marketing through this ‘no-cost’ channel.
  • Strategies to help you navigate Facebook’s recent major Page redesign, whether you’re representing a major brand, small business, or public figure.
  • Facebook’s expanding options for advertisers, and how any advertiser can get more from new features like Sponsored Stories, self-specified landing tabs, and more.
  • The latest featured Facebook’s campaigns that show you how other brands are testing Facebook’s evolving marketing opportunities.
  • New frontiers in brand and performance marketing on Facebook, including opportunities within social games.
  • Facebook Places and Deals, the company’s evolving location-based feature that presents new marketing opportunities for businesses both on and offline.
  • Facebook Groups, a new way for users to connect and collaborate with others who share their interests and affiliations, and new ideas for marketing with Groups on Facebook.
  • Facebook's latest advertising guidelines updates and what they mean for advertisers throughout the ecosystem.
  • Audience growth and engagement, including best practices for holding on to fans, keeping marketing channels open, and re-engaging your audience on Facebook.
  • Plus, comprehensive walk-throughs of Facebook’s tools for advertisers, web content publishers, and Page administrators.

Learn more about the October 2011 edition of the Facebook Marketing Bible at FacebookMarketingBible.com.


Table of Contents excerpted from the full October 2011 Edition

Recent Featured Facebook Campaigns

  • Food Network, Pizza Hut, Coca-Cola and Cost Plus
  • Alamo Rent A Car, National Geographic Channel and Fox
  • Craftsman, Unilever and FarmVille Chinese, American Express and El Pollo Loco
  • Bucca di Beppo, Bissell, Bank of the West and the NBA
  • Coca-Cola, Qatar Ariways, Clearasil and Esurance
  • Marriott Resorts, The National Guard, Discover Boating, Bravo, and Nike

Building Your Brand through Facebook Pages

  • Facebook vs Twitter – What's Different, What's The Same And Why Smart Marketers Use Both
  • Page Destination Tab Ad Campaign Strategies
  • Facebook Pages and Public Profiles
  • The Profile Page – A Walk-Through

Designing Your Facebook Page

  • Improving Your Facebook Page With Customized Tab Applications: 10 Examples
  • Facebook Page Redesign 2011: Marketing Stategies and Best Practices
  • The Wall Tab for Making Pages Dynamic and Viral
  • How to Choose a Landing 'Tab' for your Facebook Page
  • Adding Custom Modules to Your Page

Communicating Through Your Facebook Page

  • How to Sync Your Facebook Page Updates With Your Twitter Profile — and Why You Shouldn’t
  • How to Get Facebook Users to Like Your Page: The First Step to Engagement
  • How Your Business Should Reply To Facebook Comments
  • Demographic Targeting for Status Updates
  • How to Avoid Having Your Page, Open Graph Object, or Application Unliked, Removed, Muted, or Blacklisted

Growing Your Fan Base and More Ways to Promote Your Facebook Page

  • Gaining More Fans With Facebook’s New “Merge Duplicate Pages” Feature
  • How Facebook Pages Can Use “Invite Friends” to Gain Fans
  • How Brands Can Advertise within Social Games
  • The Basics of Status Updates for Pages
  • Increase Engagement and Insight through Status Tagging
  • How to Grow Your Page's Audience through Page Invitations
  • SMS Subscription Service for Pages
  • Branded Virtual Gifts on Facebook Pages for Viral Advertising

Advanced Strategies for Facebook Pages

  • How Top Brands Conduct Ecommerce on Facebook: Best Practices
  • Facebook Ecommerce: What Features Are Important in a Page Storefront Application
  • The Best Facebook Page Strategies and the Pages That Use Them
  • Strategy: How to Promote Your Page in 6 Steps
  • Marketing Strategy: 4 Reasons Why Marketers Should Invest in Pages Before Groups
  • 10 Key SEO Strategies Every Facebook Page Owner Should Know
  • 8 Best Practices for Retailers on Facebook
  • Marketers Actively Bidding for Generic Facebook Pages

The Facebook Open Graph for Marketers and Content Publishers

  • The Like Button Style Guide: How to Pick the Design That's Right for Your Website
  • How to Choose Open Graph Tags That Maximize the Value of Your Like Buttons
  • Facebook Connect Integration Best Practices from the Platform Showcase
  • Implementation Options: Like Button
  • Facebook CTO Bret Taylor Discusses the Open Graph

More Ways to Market on Facebook: Questions, Places, and Deals

  • How Pages Can Use the Relaunched Facebook Questions Product
  • How to Create a Deal with Facebook Deals
  • The Places We’ll Go: How marketers can use Facebook’s new location features
  • Facebook Questions – A Walk-Through
  • How Marketers Can Get The Most Out Of Facebook Questions
  • Groups and SEO – a Quick Overview

Advertising on Facebook

  • Page Destination Tab Ad Campaign Strategies
  • Sponsored Stories Ads: Walk-Through and Marketing Campaign Strategies
  • Facebook Ads: Read Before You Get Started
  • Facebook Ads – A Walk-Through
  • The Facebook Ads Manager
  • Facebook Self-Serve Ad Types: Page Ads
  • Facebook Self-Serve Ad Types: Event Ads

Ads Targeting on Facebook

  • 10 Powerful Targeting Methods Facebook Ads Every Performance Advertiser Should Know
  • Friends of Connections Targeting
  • Facebook Ads: Language Targeting
  • 4 Connection Targeting Tests Every Advertiser Should Run
  • From Keyword Targeting to People Targeting: Understanding Performance Advertising with Facebook's Tim Kendall
  • Time Scheduling

Tools and How-Tos for Marketers

  • Facebook "Insights" Metrics Dashboard for Page Managers
  • Using Third Party Tools to Manage Your Facebook Page
  • How Page Owners Can Restrict Content for Underage Users
  • How to Export Your Facebook Page Updates to Twitter

Policies, Privacy, and Guidelines to Watch

  • Promotional/Sweepstakes Policies for Facebook Pages
  • The Future of Sharing on Facebook: A Hybrid Public/Private Model
  • Facebook’s Guidelines for Promoting Pages Outside Facebook

Join the Facebook Marketing Bible at FacebookMarketingBible.com

Bing Powers New Facebook Page Post Translation Tool

Posted: 05 Oct 2011 03:33 PM PDT

Facebook today announced the launch of a new translation tool powered by Microsoft Bing Translate that lets users select to view Page posts in their native language. Page admins can select to show only machine translated posts, or they can select to allow Facebook users to submit their own translations. If these community translations receive approvals from other users, they’ll replace the machine translation. Currently, all Pages have been automatically opted in to allowing both machine and community translations.

Many brands are building international fan bases for their Page, so the option to have their posts translated means they’ll be able to better engage these foreign audiences, driving more engagement and clicks to their content. While not always perfectly accurate, the free translation tool is much cheaper and faster than having a human translate, geo-target, and publish localized versions of their posts.

Currently, the Translate button only appears to users with their language set to Korean, Japanese, Russian, Taiwanese and Chinese-Hong Kong. If Facebook and Bing roll the feature out to other popular languages or allowed it to be applied to ads as well, it could become an important driver of international growth and business for all Pages. One day Bing translation could also be applied to user posts to allow people to communicate across language barriers and form more international friendships.

The launch of this feature follows tests of a machine translation option for user comments on Page posts that we spotted last month. While comment translation is not part of the Bing tool’s rollout, it shows the potential for user content to receive translation in addition to Page posts.

In the past, Facebook has worked with Microsoft to power its own internal search and to augment Bing.com search results with Like counts from a user’s friends and the Facebook population at large. More recently, Bing Maps was integrated into the new Timeline profile as well as Facebook Places. Facebook has been successful with translation in the past, originally crowdsourcing translation of the site’s interface in many languages, and later extending the crowdsourced translation tool to Facebook apps and Connect-integrated sites.

All Pages Have Been Opted In to Translation

To configure the Bing translation tool, admins can go to the Edit Page interface and select the Your Settings tab. They’ll then see a Translations From section where they can enable translations by machine; machine and community; machine, community, and admin, or they can disable the feature.

By default, Pages are set to allow machine and community translation. In most cases, admins will at least want to allow machine translations. Community translations may be more accurate, but admins will have to remember to moderate the translation submissions.

Once enabled, users with their Facebook language set to one of the feature’s current language will see a “Translate” button besides the Like, Comment, and Share buttons beneath that Page’s posts. When clicked, the text of the Page’s post will change from the language it was originally written in to the user’s selected language.

According to the Help Center, Admins will also see a “Manage Translations” link underneath their Page posts. From here they can approve or delete community-submitted translations or add their own. If admins find someone trying to submit objectionable content or spam as a translation, they can quickly block them from their Page and from submitting translations to other Pages as well.

Facebook already offers geographic and language targeting in the Page post publisher. This allowed Pages to manually translate their updates and publish them to the corresponding segment of their fans. This was a lot of work, though, especially since there is no way to hide a post from certain countries or languages. Some third-party Facebook Page management tools offer translation services, but now all Pages have access to a free, easy, and instantaneous translation tool.

Until now some brands have opted to create different Pages for each country, and assigned a team to translate the brand’s primary Page’s updates and publish them locally. This required a complicated management hierarchy that Facebook and third-parties are only beginning to support through corporate/local Page management tools. The Bing Translation feature will reduce the need to set up localized Pages because a central Page’s updates can be read by audiences that speak a different language.

Translation Could Further Facebook’s Mission

With international fans now able to read the updates of Pages the Like in a language they better understand, Pages should see their posts receiving more Likes, comments, and clicks from these audience segments. This could help brands boost the return on investment on their Facebook marketing spend. Facebook could also get brands spending more on international advertising if it offered automatic translation of ads into the native languages of the users they target.

Still, the most potentially meaningful prospect of the Bing translation tool is how it could facilitate international friendships. If Facebook’s goal is to make the world more open and connected, what better way than allowing users to share with the whole world regardless of the language they speak.

Facebook Reveals More Details About Timeline, Including an Approval Process for Open Graph Apps

Posted: 05 Oct 2011 12:19 PM PDT

“We’ve tried to be mindful about the lessons we’ve learned” Facebook Product Manger Manager Carl Sjogreen told me this morning when we sat down to discuss Timeline, the redesigned version of the user profile that debuted at f8 last month. He says that as the product rolls out over the next few weeks, Facebook will be manually reviewing and approving new Open Graph apps to prevent the spammy experience that emerged when temporarily gave third-party applications a place on the profile years ago.

This approach is much more similar to how Apple must approve apps before they enter the App Store than the way Facebook allows canvas apps to launch on its Platform without pre-approval. Sjogreen also revealed more details about Timeline, including that users will be given a curation period to manicure the content displayed in their new profile before it becomes visible to friends. Facebook believes that through social content curation and new lifestyle apps, users will be able to express themselves in more nuanced ways than ever before.

Timeline’s Impact on Privacy

Facebook launched Timeline to allow users to tell their story not just through their most recent activity as the old profile wall did, but through all of the most important moments of their life. Users can also authorize Open Graph apps to automatically publish activity such as song listens to their Timeline. Sjogreen says “All the feedback is pretty positive. People have complimented the design aesthetic”, which includes a place for a big banner image and provides users the flexibility to feature or hide different content.

Since a user’s friends can easily navigate all the way back to their first Facebook posts through Timeline, a lot of content that was previously difficult to access will become readily visible. This content might include major life events, but also objectionable or inappropriate posts users might have forgotten about but wouldn’t want family or professional colleagues to see.

No privacy settings have been changed and all Timeline content could previously be found by scrolling far enough down a user’s profile, but Timeline does allow historic content to be accessed with one or two clicks rather than dozens or hundreds.

To address this, when users receive the rollout of Timeline, Sjogreen says they’ll be given a curation period in which only they will be abe to see their Timeline so they can go back and hide content or adjust its privacy controls. They can then publish the Timeline and make it visible when they’re ready. Developers were given a similar curation period when they first received access to Timeline at f8.

Still, Facebook will need to carefully inform users of the importance of this curation period or they might skip it and make content visible that they might later regret. Sjogreen said he wasn’t aware of plans for this kind of messaging, though.

Regarding less appropriate content becoming visible, Sjogreen reflected Facebook’s goals of people becoming more open as well as cultural norm changes (privacy relaxing over time). “Timeline will be seen in a broader context. I think people understand that everyone went to college, everyone has a photo they posted to Facebook from college.” Everyone’s employers might not be so keen on seeing such racy party pictures or controversial status updates, though.

Timeline Apps Will Be Reviewed by Facebook

From 2008 to 2010, Facebook allowed users to install applications on their profile. While some conveyed important information such as where a user had travelled, Sjogreen told me that users would install “clowny apps” that they’d soon stop using, that would retain a prominent place on the profile with the intention of spreading virally.

Facebook gradually hid then finally removed all profile apps in 2010. It is now applying the lessons it learned from its first attempt at profile apps to create a less spammy experience this time around. Timeline is designed to show more recent activity, but increasingly weed out less important content as users scroll backwards. Sjogreen says “apps don’t have a permanent place in the Timeline” meaning if a user installs an app but stops using it, it will quickly become less visible.

Along the same lines, Sjogreen tells me Facebook will not reward apps that publish more frequently than others. For example, say a user listens to 100 songs on Spotify and tracks one run using Nike’s running app in a single week. Timeline might give the two apps equal real estate by only showing a report of a user’s most listened to songs but still showing news of the one workout.

“We’ve learned a lot in hindsight, and built a lot of technologies to make sure we’re targeting users with info they find relevant” says Sjogreen. By using its new Open Graph app activity sorting algorithm Graph Rank and other systems, Sjogreen tells me Facebook has reduced Platform spam by 99%, up from the 95% reduction in spam Facebook CTO Bret Taylor cited at our Inside Social Apps conference in January.

Developers are helping with this process by structuring the data about user activity that the send to Facebook. They can select from official verbs and nouns such as “listened” and “song” to let Facebook know what kind of content they’re submitting. Facebook can then determine that each song listen might be less important to display in Timeline than actions that occur less frequently such as meals cooked or movies watched. Custom actions and objects can also be configured by developers.

However, to ”make sure the initial experience with Timeline is really great” Facebook is now manually reviewing the submission of new Open Graph apps to check out their nouns, verbs, and what triggers an activity to be published.

This approval process differs significantly from its Games Platform, where developers publicly launch an app without needing permission from Facebook; apps only get reviewed by the company if they receive negative feedback from users. Sjogreen tell me that “something publishing every minute will get shut down quickly or never be approved in the first place. We’re trying not to get in the business of making value judgements like that knitting app is good and this joke app is bad, but we’re making sure apps are only publishing legitimate activity.”

Such an approach might make it harder for developers, but it should work well to protect the user experience from spam apps that constantly publish low quality stories to the Timeline and home page Ticker. Regarding whether this approach would scale when more and more developers begin submitting apps, Sjogreen says “this level of approval is different than us playing every game on the Platform and making sure it meets some quality bar.”

Facebook is preparing to make a major change to how users express themselves with the rollout of Timeline. It will need to clearly communicate the privacy implications of ready access to old content in order to avoid backlash. It will also need to strike a proper balance between a clean user experience and an attractive Open Graph application development Platform. If Facebook can navigate these two pitfalls, Timeline could become the richest way to represent one’s identity online.

New This Week on the Inside Network Job Board: Acquinity Interactive, Warner Bros, Mindspark and More

Posted: 05 Oct 2011 12:13 PM PDT

The Inside Network Job Board is dedicated to providing you with the best job opportunities across social and mobile application platforms.

Here are this week's highlights from the Inside Network Job Board, including positions at Acquinity InteractiveWarner Bros. Entertainment Inc.Mindspark Interactive, Entertainment Games, Jelli, Lolapps, CrowdStar, TinyCo and Wild Needle Games.

Listings on the Inside Network Job Board are distributed to readers of Inside Social Games, Inside Facebook and Inside Mobile Apps through regular posts and widgets on the sites. Your open positions are being seen by the leading developers, product managers, marketers, designers, and executives in the Facebook Platform and social gaming industry today.

Yahoo, YouTube, Friends, Dogs, God, Mobile, Photos and More on This Week’s Top 20 Growing Facebook Pages by DAU

Posted: 05 Oct 2011 08:23 AM PDT

Yahoo and YouTube topped our list of the top growing Facebook applications by daily active users this week. There was also a variety of friend quiz, dog matching, religious message apps, along with the usual birthday and horoscope, photo, and dating apps.

The titles on our list below grew from between 70,900 and 3.1 million DAU, based on AppData, our data tracking service covering traffic growth for apps on Facebook.

Top Gainers This Week

Name DAU Gain Gain,%
1.  Yahoo! 12,298,395 +3,157,526 +35%
2.  YouTube 1,588,978 +960,273 +153%
3.  Text Page 536,740 +471,176 +719%
4.  Friend Buzz 214,632 +205,267 +2,192%
5.  The Pokerist club — Texas Poker 324,195 +204,224 +170%
6.  Bubble Witch Saga 536,446 +166,175 +53%
7.  Dog-A-Like 157,532 +157,480 +302,846%
8.  The Sims Social 9,867,512 +152,051 +2%
9.  Tetris Battle 1,609,384 +131,077 +9%
10.  MyCalendar – Birthdays 1,258,933 +110,136 +10%
11.  Facebook Messenger for Android 711,316 +109,444 +19%
12.  God wants You to Know 392,335 +103,082 +36%
13.  3D Slots 153,697 +100,434 +239%
14.  Niik 102,639 +94,462 +1,155%
15.  Pixable 467,995 +93,529 +25%
16.  Airport City 279,191 +84,955 +42%
17.  Horóscopo Diário 1,542,582 +82,992 +6%
18.  Voxer Walkie Talkie 125,418 +72,968 +139%
19.  Taringa! 111,322 +72,791 +189%
20.  夢想城市 413,783 +70,909 +20%

Yahoo grew by 3.1 million MAU and YouTube by 960,300 MAU. Text Page was right behind these two, but appears to be inactive; it grew by 536,700 MAU.

Friend Buzz is a friend quiz app that grew by 205,300 MAU; it asks users questions about their friends and publishes answers to the feed. Dog-A-Like is an app from Australia for dog food brand Pedigree. It grew by 157,500 MAU and allows users to upload a photo to find their perfect dog match either for adoption, to donate to the adoption program, or share the photo to the stream. Other photo or friend apps included  MyCalendar – Birthdays with 110,100 MAU, it asks users to add their friends to the app before use, photo app Pixable with 93,500 MAU and Horóscopo Diário grew by 83,000 MAU providing daily Wall posts of your horoscope and prompting the sharing of your horoscope to the stream.

Facebook Messenger for Android grew by 109,400 MAU. Religious message app God wants You to Know grew by 103,100 MAU; it publishes these messages to the stream. Dating app Niik grew by 94,500 MAU. Messaging app Voxer Walkie Talkie grew by 73,000 MAU. Finally, what appears to be a Spanish website login Taringa grew by 72,800 MAU.

All data in this post comes from our traffic tracking service, AppData. Stay tuned for our look at the top emerging apps on Friday.